·The Order Processing Specialist should refer to their account process
sheet(s) daily and stay up-to-date with any changes made through our
·The OPS will manage internal processing of all product orders.
·The OPS double checks and releases sales orders for items that have been
entered by data entry
·The OPS must handle accurate and timely quoting/PO reconciliation for all
·Manage customer order entries
·Enter phone, fax or email orders into database management system
·Confirm products are ordered and lead-times are met
·Develop Internal and External Relationships
·Be able to handle all concerns and complaints to 100% satisfaction or
elevate to appropriate corresponding departments.
·Be professional and provide a positive attitude at all times.
·Should have proper phone and email etiquette.
-Perform general administration tasks
·Email, document preparation, phone, filing
·Min Diploma or equivalent required
·Ability to pay close attention to detail
·Must work efficiently and effectively both independently and as a team ·Good time management skills
·Ability to operate well under the pressure of a deadline
·Possess problem solving and analytical skills
·1-2 years Customer Service Experience a plus
·Excellent verbal, written communication and listening skills